A homeowner needs a plan. A professional needs an instruction that can progress.
The same damaged room can involve an occupier, owner, managing agent and insurer. Premier carries out leak detection, drying, strip-out and reinstatement, with the scope and responsibilities agreed for the people involved.
Choose the route below for the information most relevant to your role. You can contact us at the investigation stage or with an existing repair schedule.
Homeowners & landlords
Find the cause, understand the repair and get your property back in order.
02Property & facilities managers
Coordinate access, owner approvals and repairs across occupied properties.
03Loss adjusters & insurers
Instruct investigation, a repair quotation or an agreed reinstatement scope.
04Insurance brokers
Introduce a client who needs practical help with property repairs.
A clear sequence, whatever the starting point
We review the enquiry, agree any survey or investigation, prepare the repair proposal and confirm who can authorise it. Access, the work sequence and updates are arranged before the relevant stage proceeds. Completion brings the agreed scope and any follow-up together.
See how we work for the full process, or explore completed projects showing domestic and commercial repairs.
Start without a portal account
Homeowners and landlords can report damage and attach photographs. Organisations can use professional enquiries for an initial instruction or to discuss ongoing work. Approved organisations can then use the client portal to raise jobs, review quotations, approve work and follow progress.
We are based in Rossendale, with core coverage across Lancashire and Greater Manchester. Include the property postcode so we can confirm coverage alongside the scope and availability.